Terms And Conditions

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and Vighnotech. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

You represent that you are over the age of 18. Vighnotech does not permit those under the age of 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of Vighnotech. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

User Accounts

When You create an account with Vighnotech, You are required to provide accurate, complete, and up-to-date information at all times. Providing false, incomplete, or outdated information constitutes a breach of these Terms and may result in the immediate suspension or termination of Your account.

You are solely responsible for safeguarding the password You use to access the Service and for any activities or actions taken under Your account credentials, whether through Our Service or a Third-Party Social Media Service.

By using the Service, You agree to:

• Keep Your password confidential and not disclose it to any third party.
• Notify connect@vighnotech.com immediately if You become aware of any unauthorized access to or use of Your account or any other breach of security.
• Take reasonable steps to secure and manage Your account credentials to prevent unauthorized access.

Additionally, when selecting a username, You must ensure it:

• Does not impersonate another person or entity.
• Is lawfully available for use and does not violate any rights, including intellectual property, of any other person or entity.
• Is not offensive, vulgar, obscene, or otherwise inappropriate.

Vighnotech reserves to suspend or terminate accounts that violate these standards or that are found to be used for unlawful or harmful purposes.

Our Service allows you to share and post content. While doing so, you are solely responsible for ensuring the content you post complies with all applicable laws and regulations and is both reliable and appropriate.

Ownership and Licensing

By sharing content through our Service, you retain full ownership of your content. However, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, distribute, publicly display, and perform your content within the scope of the Service. This license also allows us to make your content available to other users, who may view and interact with it according to these Terms.

Your Commitments

By posting content, you confirm and agree that:

• You Own the Rights: The content is either owned by you or you have obtained all necessary rights and permissions to post it and grant us the rights outlined in these Terms.
• No Violations: Your content does not infringe upon the privacy, publicity, intellectual property, contractual, or other legal rights of any person or entity.

It is your responsibility to protect your rights to the content you share. If you believe someone is misusing your content, we encourage you to notify us promptly so we can take appropriate action.

Content Restrictions

At Vighnotech, we prioritize creating a safe and respectful environment for all users. While we provide a platform for sharing content, we are not responsible for user-generated content. By using our Service, you expressly understand and agree that you are solely accountable for any content you post and all activity occurring under your account, whether by you or anyone accessing your account.

Prohibited Content

You are prohibited from transmitting or sharing any content that is unlawful, offensive, or otherwise objectionable. Examples of such content include, but are not limited to:

• Illegal Activities: Content that is unlawful or promotes illegal behavior.
• Discriminatory or Defamatory Material: Content that is defamatory, discriminatory, or offensive, including references to religion, race, sexual orientation, gender, ethnicity, or similar targeted groups.
• Spam and Unauthorized Solicitation: Content that constitutes spam, chain letters, unsolicited advertisements, or any unauthorized solicitation, including lotteries or gambling.
• Malicious Software: Content containing viruses, worms, malware, or other harmful components aimed at disrupting or damaging software, hardware, or telecommunications systems.
• Intellectual Property Infringement: Content that infringes on patents, trademarks, copyrights, trade secrets, or other proprietary rights.
• Impersonation:Misrepresenting yourself as another person or entity, including Vighnotech or its employees.
• Privacy Violations: Content that breaches the privacy rights of others.
• False Information: Content that includes inaccuracies, misinformation, or deceptive features.

Enforcement and Moderation

Vighnotech reserves the right, but is not obligated, to review and determine whether content complies with our terms. We may edit, format, refuse, or remove content at our sole discretion. Additionally, we reserve the right to limit or revoke your access to the Service if you post objectionable content.

While we strive to maintain a safe platform, you acknowledge that you may encounter content that you find offensive, incorrect, or objectionable. By using the Service, you agree that Vighnotech is not liable for any content, including errors, omissions, or damages arising from your use or exposure to such content.

Content Backups

Vighnotech performs regular backups to help safeguard user content. However, we cannot guarantee against data loss or corruption. Backup issues may arise due to factors such as corrupted content prior to backup or changes made during the backup process.

Backup Limitations and Recommendations

• Support: We will provide support to troubleshoot known issues affecting backups. However, we are not liable for any loss of data or the inability to restore content to a usable state.
• User Responsibility: To protect your data, you agree to maintain a complete and accurate copy of your content in an independent, secure location outside of our Service.

Copyright Policy

At Vighnotech, we respect the intellectual property rights of others and are committed to addressing claims of copyright infringement swiftly and appropriately.

Intellectual Property Infringement

If you are a copyright owner or are authorized to act on behalf of one, and you believe that content on our Service infringes your copyright, you may notify us by submitting a detailed written notice to our designated Copyright Agent via email at connect@vighnotech.com.

Be sure to include all necessary details in your notice to help us address the claim promptly. Please note that knowingly submitting a false claim of copyright infringement may result in liability for damages, including costs and attorneys‘ fees.

Notice and Procedure for Copyright Infringement Claims (As per Indian Standards)

If you believe that any content on our Service infringes upon your copyrighted work, you may notify us by submitting a written notice in accordance with the provisions of the Indian Copyright Act, 1957. Please include the following information in your notice:

• Authorized Signature: An electronic or physical signature of the individual authorized to act on behalf of the copyright owner.
• Description of the Work: Provide a detailed description of the copyrighted work that you believe has been infringed. Include the URL where the original work is located or attach a copy of the copyrighted work.
• Location of Infringing Material:Identify the URL or specific location on our Service where the allegedly infringing material is found.
• Contact Information: Include your name, address, telephone number, and email address to enable us to communicate with you regarding the complaint.
• Good Faith Declaration: A statement affirming that you have a good faith belief that the use of the copyrighted material in question is not authorized by the copyright owner, its agent, or the law.
• Accuracy and Authorization Declaration: A statement, under penalty of perjury, that the information provided in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.

Submission of Notice

Send your completed notice to our designated Copyright Agent via email at connect@vighnotech.com

Action Upon Notification

Upon receiving a valid notice of infringement, Vighnotech will:

• Promptly remove or disable access to the infringing material.
• Notify the user responsible for the content about the removal or restriction.

Placing Orders for Products

By placing an order for Vighnotech‘s products, including ERP(Enterprise Resource Planning), AI Agent(Chatboat), CRM(Customer Relationship Management), and IVM(Inventory Management System), you confirm you are legally capable of entering into binding contracts.

Your Information

To complete your purchase, you may need to provide accurate and up-to-date details, such as:

• Name, email, and phone number
• Payment details (credit/debit card, billing, and shipping info)

You authorize Vighnotech to securely share this information with third-party payment processors for transaction purposes.

Order Cancellation

Vighnotech reserves the right to cancel orders for reasons including, but not limited to:

• Product unavailability
• Errors in product details or your order
• Suspected fraudulent or unauthorized activity

We will notify you promptly in case of cancellation.

Returns and Refunds

Products can only be returned or refunded per our Return and Refund Policy. Contact support for assistance.

Availability and Accuracy

While we strive to provide accurate product details and availability, occasional errors or delays may occur. Vighnotech reserves the right to:

• Correct inaccuracies
• Update product details and prices
• Modify or discontinue offerings

Pricing Policy

Vighnotech reserves the right to adjust prices at any time before accepting an order.

If unforeseen circumstances such as government actions, changes in customs duties, increased shipping costs, or currency fluctuations affect delivery costs after an order is accepted, Vighnotech may revise the quoted prices. In such cases, you will be notified and have the option to cancel your order.

Payments

We offer multiple payment methods for your convenience, including:

• Credit/Debit Cards: Visa, MasterCard, American Express, and Affinity Card
• Online Payment Methods: PayPal and other supported platforms

All payment cards are subject to validation checks and authorization by your card issuer. If authorization is denied, Vighnotech will not be responsible for order delays or non-delivery.

Promotions

Promotions offered by Vighnotech are governed by their specific rules, separate from these terms.

Please review the applicable rules and our Privacy Policy when participating in any promotion.

In the event of a conflict between promotion rules and these terms, the promotion rules will take precedence.

Intellectual Property

The content, features, and functionality of Vighnotech‘s Service are the exclusive property of Vighnotech and its licensors.

This includes our original content (excluding user-provided content), trademarks, and trade dress.

The Service is protected under copyright, trademark, and other intellectual property laws in India and internationally.

You may not use Vighnotech‘s trademarks or trade dress for any product or service without explicit written consent.

Your Feedback to Us

By providing any feedback to Vighnotech, you assign all rights, title, and interest in such feedback to the Company. If such an assignment is ineffective for any reason, you grant Vighnotech a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, disclose, sub-license, distribute, modify, and exploit your feedback without any restrictions.

Links to Other Websites

Our Service may contain links to third-party websites or services not owned or controlled by Vighnotech. We do not control and are not responsible for the content, privacy policies, or practices of these external sites or services.

You acknowledge and agree that Vighnotech shall not be liable, directly or indirectly, for any damages or losses arising from your use of or reliance on any third-party content, products, or services.

We recommend that you read the terms and privacy policies of any third-party websites or services you visit.

Termination

Vighnotech reserves the right to terminate or suspend your account immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms and Conditions.

Upon termination, your access to the Service will be revoked. If you wish to terminate your account, simply stop using the Service.

Limitation of Liability

To the extent permitted by applicable law, the total liability of Vighnotech and its suppliers under these terms is limited to the amount you paid for the Service, or 100 USD if no purchase was made.

Vighnotech and its suppliers shall not be liable for any special, incidental, indirect, or consequential damages, including loss of profits, data, or privacy, business interruption, personal injury, or the inability to use the Service, even if advised of the possibility of such damages.

Some jurisdictions may not allow the exclusion of certain damages or limitations of liability, in which case the liability of each party will be limited to the greatest extent permitted by law.

“AS IS“ and “AS AVAILABLE“ Disclaimer

The Service is provided to you on an “AS IS“ and “ AVAILABLE“ basis, with all faults and defects, and without any warranties of any kind. To the fullest extent permitted by applicable law, Vighnotech, on its own behalf and on behalf of its affiliates, licensors, and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Vighnotech does not warrant that the Service will meet your requirements, be compatible with other software or systems, operate without interruption, meet performance or reliability standards, or be error-free. There are no guarantees that any errors or defects will be corrected.

Moreover, Vighnotech does not warrant that the Service or its content will be uninterrupted, error-free, reliable, or free of viruses, malware, or other harmful components.

In jurisdictions where such exclusions are not allowed, the limitations will apply to the fullest extent permissible under the law.

Governing Law

These Terms and your use of the Service shall be governed by and construed in accordance with the laws of India, excluding its conflict of law principles. Your use of the Service may also be subject to other local, state, national, or international laws.

Dispute Resolution

If you have any concerns or disputes regarding the Service, we encourage you to contact Vighnotech directly to attempt to resolve the issue amicably.

For Indian Users

These Terms will be governed by the laws of India, and you may have additional consumer rights under applicable Indian law.

Severability and Waiver

Severability

If any provision of these Terms is found to be unenforceable or invalid, such provision will be modified to reflect the intent of the original provision to the fullest extent permitted by law. The remaining provisions will continue to be in full force and effect.

Waiver

Failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision, and the waiver of any breach shall not constitute a waiver of any subsequent breach.

Changes to These Terms and Conditions

Vighnotech reserves the right to modify or replace these Terms at any time, at its sole discretion. If a revision is material, we will make reasonable efforts to notify you at least 30 days before the new terms take effect.

By continuing to use the Service after such revisions, you agree to be bound by the updated Terms. If you do not agree to the revised terms, please stop using the Service.