One Click to Fix Leaks, Lights & Laundry — Hostel Maintenance, Reinvented
Managing maintenance requests manually can be messy — from delayed responses to lost records and unresolved issues. Vighnotech's Hostel Management System brings order to the chaos with a centralized maintenance and complaint handling module that ensures every issue is tracked, assigned, and resolved efficiently.
Key Benefits
- 1
Easy Digital Complaint Submission
- 2
Automated Ticket Generation
- 3
Smart Assignment to Staff
- 4
Real-Time Status Updates
- 5
Maintenance History Tracking
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Improved Accountability & Efficiency
Easy Digital Complaint Submission
Students can log maintenance or service issues directly through the portal, eliminating the need for physical registers or paperwork.
Automated Ticket Generation
Each complaint is automatically converted into a digital ticket with a unique ID, making tracking simple and transparent.
Smart Assignment to Staff
Requests are automatically routed to the concerned maintenance staff or department, ensuring quick action without confusion.
Real-Time Status Updates
Students and wardens can monitor the progress of every issue — from 'reported' to 'resolved' — in real time.
Maintenance History Tracking
Administrators can review previous complaints and service records to identify recurring problems and plan preventive maintenance.
Improved Accountability & Efficiency
With digital records and timelines, staff accountability increases, and issue resolution becomes faster and more organized.
Conclusion
Vighnotech's centralized complaint management system transforms hostel maintenance into a transparent and efficient digital process.
By automating issue reporting and tracking, institutes achieve faster resolutions, better accountability, and higher satisfaction among students.